Privacy Policy

Introduction and general information

Thank you for your interest in our website. The protection of your personal data is very important to canis lupus GmbH. Below you will find information on the handling of your data that is collected through the use of our website. The processing of your data complies with data protection legislation without exception.

Controller within the meaning of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG)

canis lupus GmbH
Glemseckstr. 52
71229 Leonberg

c.wenzel@ecanis.de | for the attention of the management
+49 7152 567 32 20

Contact details of the data protection officer

PROLIANCE GmbH | www.datenschutzexperte.de
 Leopoldstr. 21
80802 Munich

datenschutzbeauftragter@datenschutzexperte.de
 +49 89 250039222

Definitions

This privacy policy is intended to be simple and understandable for everyone. In this respect, the terms of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) are used wherever possible. The official definitions are explained in Art. 4 GDPR.

Server log files

When you visit our website, it is necessary for technical reasons that data is transmitted to our web server via your Internet browser. The following data is recorded during an ongoing connection for communication between your internet browser and our web server:

• Date and time of the request
• Name of the requested file
• Page from which the file was requested
• Access status
• Web browser and operating system used
• IP address of the requesting computer
• Amount of data transferred

We collect the listed data to ensure a smooth connection to the website and to enable convenient use. The log file is also used to analyse system security and stability as well as for administrative purposes. The legal basis for the temporary storage of the data or log files is Art. 6 para. 1 lit. f GDPR.

For reasons of IT security, in particular to defend against attempted attacks on our web server, the data is stored for a short time. It is not possible for us to draw conclusions about individual persons on the basis of this data. After two years at the latest, the data is anonymised by shortening the IP address at domain level so that it is no longer possible to establish a link to the individual user.

The data may also be processed in anonymised form for statistical purposes. At no time will this data be stored together with other personal data of the user, compared with other databases or passed on to third parties.

Cookies

Our website uses cookies, which are stored by the browser on your device and which contain certain settings for the use of the website (e.g. for the current session). Cookies are used to make our digital offering user-friendly and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called session cookies, which are automatically deleted when you close your browser. Other cookies remain stored on your end device until you delete them or the storage period expires. These cookies enable us to recognise your browser on your next visit. In some cases, cookies are also used to simplify website processes by saving settings. If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and secure design of the page visit.

You can set your browser so that you are informed about cookies, allow them only in individual cases and exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. The cookie settings can be managed for the respective browsers under the following links.

Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Safari: https://support.apple.com/kb/ph21411?locale=de_DE

Opera: http://help.opera.com/Windows/10.20/de/cookies.html

You can also individually manage the cookies of some companies and functions that are used for advertising or for advertising purposes. To do this, use the corresponding user tools, available at: https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices

Most browsers also offer a so-called "do-not-track function", which allows you to indicate that you do not wish to be "tracked" by websites. If this function is activated, the respective browser informs advertising networks, websites and applications that you do not wish to be "tracked" for the purpose of behaviour-based advertising and the like. For information and instructions on how to edit this function, please refer to the following links, depending on your browser provider:

Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de

Mozilla Firefox: https://www.mozilla.org/de/firefox/dnt/

Internet Explorer: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track

Safari: https://support.apple.com/kb/PH21416?locale=de_DE

Opera: http://help.opera.com/Windows/12.10/de/notrack.html

You can also prevent so-called scripts from loading by default. NoScript only allows the execution of JavaScripts, Java and other plug-ins on trusted domains of your choice. Information and instructions on how to edit this function can be obtained from the provider of your browser (e.g. for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/noscript/).

Please note that the functionality of this website may be restricted if cookies are deactivated.

Web form for requesting quotations

A web form is provided on our website which you can use to contact us to request a free quote for our services by e-mail and by telephone. The transmission of personal data via the web form is exclusively encrypted. If you use this option, the data entered in the input mask will be transmitted to us and stored. These data are The user's e-mail address, first and last name, title, postal address and telephone number. The following data is also stored at the time the message is sent: Date and time.

No data will be passed on to third parties in this context. The data is processed exclusively within the scope of the stated purpose - to send an offer and to contact you by telephone. The legal basis for the processing of data transmitted in the course of sending an e-mail is the implementation of pre-contractual measures or a contract pursuant to Art. 6 para. 1 lit. b GDPR or your consent given to us pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.

Your personal data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. The personal data collected to obtain an offer will be deleted as soon as the offer has been sent and a timely telephone contact with you has taken place or was unsuccessful. Continued processing will only take place if it is necessary in the context of the initiation and execution of a contract or for the fulfilment of contractual purposes.

Contact form and contact by e-mail

If you send us specific enquiries via the contact form or email, we will store your details from the enquiry form or your email. It is necessary to provide an e-mail address to contact us; providing your name and telephone number is voluntary. We will never pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your enquiry in accordance with Art. 6 para. 1 lit. f GDPR and, if applicable, Art. 6 para. 1 lit. b GDPR if your enquiry is aimed at concluding a contract. Your data will be deleted after final processing of your enquiry, provided that there are no statutory retention obligations to the contrary. In the case of Art. 6 para. 1 lit. f GDPR, you can object to the processing of your personal data at any time.

Registration

You have the option of registering for certain services provided on our website and thus creating a user profile. We collect and use the following personal data as part of the registration and set-up process:

• E-mail address
• First name and surname
• Salutation
• Postal address
• Date and time of registration
• Telephone number

In addition, voluntary information can be provided (e.g. telephone number etc.). Mandatory information provided for the purpose of registration is marked with an asterisk as a mandatory field in the input mask. Your user account gives you the opportunity to use other parts of our website and to log in to the protected area. The legal basis for data processing with consent is Art. 6 para. 1 lit. a GDPR or Art. 6 para. 1 lit. b GDPR, provided that the processing is necessary for the provision of the desired services. Your data will be deleted as soon as the user account on our website is deleted and insofar as there are no statutory retention obligations. You can change and/or delete your user account, including the data you have provided, directly in your user account after logging in or by sending a corresponding message.

Google Analytics

Our website uses Google Analytics - a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. ("Google"). Google Analytics uses so-called cookies. These are text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. We only use Google Analytics with activated IP anonymisation. This means that the IP address of users is truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area, which means that it cannot be traced back to an individual. Google is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the European Union.

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR or § 15 para. 3 TMG on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes.

On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The terms of use of Google Analytics and information on data protection can be accessed via the following links: http://www.google.com/analytics/terms/de.html https://www.google.de/intl/de/policies/

You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the URL https://tools.google.com/dlpage/gaoptout?hl=de.

Clicking on the following link prevents Google Analytics from collecting data by setting an opt-out cookie.

• Deactivation of Google Analytics

Information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Google AdSense

This website uses Google AdSense, a service for integrating adverts from Google Ireland Limited ("Google"). The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google AdSense uses so-called cookies, text files which are stored on your computer and which enable your use of the website to be analysed. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to analyse information such as visitor traffic on these pages.

The information generated by cookies and web beacons about the use of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you.

AdSense cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

You can prevent the installation of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de 

You can also deactivate the cookie via this link.

Google is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the European Union.

Further information on Google AdSense can be found in Google's privacy policy: https://www.google.com/policies/privacy/

Google Maps

Our website uses the online map service provider Google Maps via an interface. The provider of the map service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. To use the functions of Google Maps, it is necessary to save your IP address. This information is transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of the Google Maps map service is in the interest of an appealing presentation of our online services and to make it easier to find the addresses listed on our website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). Further information on the handling of user data can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/

Goolge reCAPTCHA

We use "Google reCAPTCHA" (hereinafter referred to as "reCAPTCHA") on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

The purpose of reCAPTCHA is to check whether data is entered on our website (e.g. in a contact form) by a human or by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. To analyse this, reCAPTCHA evaluates various pieces of information - e.g.

• IP address
• Time spent on the website by the website visitor
• Mouse movements made by the user

The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place. Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR.

We have a legitimate interest in protecting our website from abusive automated spying and from unwanted, automated mailings (spam).

Google is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the European Union.

No personal data is stored by canis lupus GmbH as a result of the use of reCAPTCHA. In general, personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Further information on Google reCAPTCHA and Google's privacy policy can be found at the following links: https://www.google.com/intl/de/policies/privacy/ https://www.google.com/recaptcha/intro/v3beta.html

YouTube

Our website uses plugins from the Google-operated YouTube site. The operator of the pages is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Further information on the handling of user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy

Data transfer and recipients

Your personal data will not be transferred to third parties unless

• if we have explicitly indicated this in the description of the respective data processing
• if you have given us your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR
• the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data
• in the event that there is a legal obligation for disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR
• insofar as this is necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR

We also use external service providers for the processing of our services, who we have carefully selected and commissioned in writing, who are bound by our instructions and regularly monitored, and with whom we have concluded order processing contracts in accordance with Art. 28 GDPR where necessary. In principle, these are service providers for web hosting, the sending of emails and the care and maintenance of our IT systems. The service providers do not pass on any data to third parties.

Dropshipment

As part of our dropshipment approach, we act exclusively as a processor in accordance with Art. 28 of the General Data Protection Regulation (GDPR). We process any personal data of a consumer in accordance with Section 13 of the German Civil Code (BGB) within the logistics supply chain solely for the purpose of service provision and order fulfilment. In addition, we undertake to disclose the information required with regard to dropshipment in this privacy policy.

Data security

We take appropriate technical and organisational measures in accordance with Art. 32 GDPR, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, in order to ensure a level of security appropriate to the risk. This website uses SSL encryption for security reasons and to protect the transmission of confidential content.

Duration of storage of personal data

The duration of the storage of personal data is based on the relevant statutory retention periods (e.g. from commercial and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is required for contract fulfilment or contract initiation or if we have a legitimate interest in further storage, the data will be deleted if it is no longer required for these purposes or if you exercise your right of revocation or objection.

Your rights

Below you will find information on the rights of data subjects.

1) The right, in accordance with Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us and the existence of automated decision-making including profiling and, if applicable, meaningful information on its details.

2) The right, in accordance with Art. 16 GDPR, to demand the immediate correction of incorrect or incomplete personal data stored by us.

3) The right, pursuant to Art. 17 GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.

4) The right, in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR.

5) The right, in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller.

6) The right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state of our registered office stated above or, if applicable, that of your usual place of residence or workplace.

7) The right to withdraw consent granted in accordance with Art. 7 (3) GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right of objection

If your personal data is processed by us on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, insofar as this is done for reasons arising from your particular situation. Insofar as the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to specify a particular situation.

If you wish to exercise your right of cancellation or objection, simply send an e-mail to service@ecanis.de.

External links

Social networks (Facebook, Twitter and Xing) are only integrated on our website as links to the corresponding services. After clicking on the integrated text/image link, you will be redirected to the page of the respective provider. User information is only transferred to the respective provider after you have been forwarded. For information on the handling of your personal data when using these websites, please refer to the respective privacy policies of the providers you use.

Subject to change

We reserve the right to amend or update this privacy policy if necessary in compliance with the applicable data protection regulations. In this way, we can adapt it to the current legal requirements and take into account changes to our services, e.g. when introducing new services. The current version applies to your visit.

Status: 24/03/2023

Data protection information for business partners

Information on data protection with regard to the processing of customer and supplier data
in accordance with Articles 13, 14 and 21 of the General Data Protection Regulation (GDPR)

Ladies and Gentlemen,

Thank you for your interest in our company and in working with us. Thank you very much!

In accordance with the provisions of Articles 13, 14 and 21 of the General Data Protection Regulation (GDPR), we are providing you with this information sheet to inform you about the processing of personal data provided by you as part of the business initiation process and any personal data collected by us and your rights in this regard.

We therefore ask you to take note of the following information.

Controller within the meaning of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG)

canis lupus GmbH
Glemseckstr. 52
71229 Leonberg

c.wenzel@ecanis.de | for the attention of the management
+49 160 94920993

Contact details of the data protection officer

PROLIANCE GmbH | www.datenschutzexperte.de
 Leopoldstr. 21
80802 Munich

datenschutzbeauftragter@datenschutzexperte.de
 +49 89 250039222

Purposes and legal basis of the processing of personal data

We process your personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG) with regard to the purpose of your enquiry for a business relationship, insofar as this is necessary for the decision on the establishment of a business relationship with us. The legal basis for this is Art. 88 GDPR in conjunction with Section 26 BDSG and, if applicable, Art. 6 para. 1 lit. b GDPR for the initiation or execution of contractual relationships.

Furthermore, we reserve the right to process personal data insofar as this is necessary for the fulfilment of legal obligations pursuant to Art. 6 para. 1 lit. c GDPR or for the defence of legal claims asserted against us. The legal basis for this is Art. 6 para. 1 lit. f GDPR. A legitimate interest is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).

If you give us your express consent to process personal data for specific purposes, the lawfulness of this processing is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time. Please note that the revocation only takes effect for the future. Processing that took place before the revocation is not necessarily affected.

If there is a business relationship between you and us, we are entitled in accordance with Art. 88 GDPR in conjunction with Section 26 BDSG to process your personal data for the purposes of the business relationship, insofar as this is necessary for the implementation or termination or for the exercise and fulfilment of the rights and obligations arising from a law.

Categories of personal data

We only process business data in connection with your enquiry.

Source of the data

We process personal data that we receive from you by post, e-mail or other communication channels or via other sources from you and/or third parties commissioned by you when you contact us or make an enquiry.

Recipient of the data

We only pass on your personal data within our company to those areas that require this data to fulfil contractual and legal obligations or to implement our and your legitimate interests.

We may transfer your personal data to companies affiliated with us insofar as this is permitted with regard to the purposes and legal bases described.

Otherwise, data will only be passed on to recipients outside the company if this is permitted or required by law, if the transfer is necessary to fulfil legal obligations or if you have given your explicit consent.

Transfer to a third country

A transfer to a third country is not intended.

Duration of data storage

We store your personal data for as long as is necessary to make a decision about your enquiry. Your personal data will be deleted no later than 6 months after the end of the enquiry process, unless longer storage is legally required or permitted.

In the event that you have expressly consented to your personal data being stored for a longer period of time, we will store your personal data in accordance with your declaration of consent.

If a business relationship is established following the initiation process, the data will initially continue to be stored and then transferred to the customer or supplier file.

Your rights

Every data subject has the right of access under Art. 15 GDPR, the right to rectification under Art. 16 GDPR, the right to erasure under Art. 17 GDPR, the right to restriction of processing under Art. 18 GDPR, the right to notification under Art. 19 GDPR and the right to data portability under Art. 20 GDPR.

In addition, you have the right to lodge a complaint with a data protection supervisory authority in accordance with Art. 77 GDPR if you believe that your personal data is being processed unlawfully. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

If data is processed on the basis of your consent, you are entitled under Art. 7 GDPR to withdraw your consent to the processing of your personal data at any time with effect for the future. Please note that we may have to retain certain data for a certain period of time in order to fulfil legal requirements.

Right of objection

Insofar as the processing of personal data concerning you is carried out on the basis of Art. 6 para. 1 lit. f GDPR to safeguard legitimate interests, you have the right to object to the processing of this data at any time in accordance with Art. 21 GDPR for reasons arising from your particular situation. We will then no longer process this personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

To safeguard your rights, you can contact us at any time using the contact details provided.

Requirement to provide personal data

The provision of personal data in the context of initiation processes is neither legally nor contractually required. You are therefore not obliged to provide personal data. However, the provision of personal data is mandatory for the decision on an enquiry or a possible conclusion of a contract with us. Ideally, however, you should only provide the personal data that is required to receive and process your enquiry. If you do not provide us with any personal data, we will not be able to make a final decision on the establishment of a business relationship.

Automated decision making

The response to your enquiry is largely based on non-automated processing. There is therefore no automated decision in individual cases within the meaning of Art. 22 GDPR.

Status: 28/02/2023