Privacy Policy | canis lupus GmbH

Effective date: 24 March 2023

Introduction and General Information

Thank you for your interest in our website. Protecting your personal data is a matter of great importance to canis lupus GmbH. Below you will find information on how we handle your data collected through the use of our website. The processing of your data follows exclusively the applicable data protection legislation.

Controller within the meaning of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG)

canis lupus GmbH
Glemseckstr. 52
71229 Leonberg

Email: c.wenzel@ecanis.de | Attn: Management
Phone: +49 160 94920993

Contact details of the Data Protection Officer

PROLIANCE GmbH | www.datenschutzexperte.de
Leopoldstr. 21
80802 Munich

Email: datenschutzbeauftragter@datenschutzexperte.de
Phone: +49 89 250039222

Definitions

This privacy policy is intended to be simple and understandable for everyone. As far as possible, we use the terms of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). The official definitions are explained in Art. 4 GDPR.

Server Log Files

When you access our website, data must be transmitted to our web server via your internet browser for technical reasons. The following data are recorded during an ongoing connection between your internet browser and our web server:

  • Date and time of the request

  • Name of the requested file

  • Page from which the file was requested

  • Access status

  • Browser used and operating system used

  • IP address of the requesting computer

  • Amount of data transferred

These data are collected to ensure a smooth connection setup of the website and to enable convenient use. In addition, the log file serves the evaluation of system security and stability as well as administrative purposes. The legal basis for the temporary storage of the data and log files is Art. 6 (1) lit. f GDPR.

For reasons of IT security, in particular to prevent attempted attacks on our web server, the data are stored temporarily. Based on these data, it is not possible for us to draw conclusions about individual persons. After a maximum of two years, the data are anonymised by shortening the IP address at domain level so that it is no longer possible to establish a link to the individual user.

In anonymised form, the data may also be processed for statistical purposes. These data are never stored together with other personal data of the user, compared with other data sets or passed on to third parties.

Cookies

Our website uses cookies, which are stored by the browser on your device and which contain certain settings for the use of the website (e.g. for the current session). Cookies help to make our digital services user-friendly and secure. Cookies are small text files that are placed on your computer and stored by your browser. Most of the cookies we use are so-called session cookies, which are automatically deleted after closing the browser. Other cookies remain stored on your device until you delete them or their storage period expires. These cookies allow us to recognise your browser the next time you visit. In some cases, cookies also serve to simplify website processes by saving settings.

If personal data are also processed by individual cookies implemented by us, processing is carried out in accordance with Art. 6 (1) lit. b GDPR for the performance of a contract or in accordance with Art. 6 (1) lit. f GDPR to protect our legitimate interests in the best possible functionality of the website as well as a user-friendly and secure design of your site visit.

You can configure your browser so that you are informed about the use of cookies, allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate automatic deletion of cookies when closing the browser.

Cookie settings can be managed for the respective browsers under the following links:

You can also manage cookies of certain companies and functions used for advertising purposes individually by using the user tools available at:
https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices

Most browsers also offer a so-called "Do Not Track" function, with which you can indicate that you do not wish to be "tracked" by websites. If this function is activated, the respective browser notifies advertising networks, websites and applications that you do not wish to be tracked for behavioural advertising and similar purposes.

In addition, you can generally prevent the loading of so-called scripts. For example, the NoScript add-on allows the execution of JavaScripts, Java and other plug-ins only for trusted domains of your choice.

Please note that deactivating cookies may limit the functionality of this website.

Web Form for Requesting an Offer

Our website provides a web form through which you can contact us to request a free offer regarding our services by email and by phone. The transmission of personal data via the web form is encrypted exclusively. If you use this option, the data entered into the input mask will be transmitted to us and stored. These data include: the user’s email address, first and last name, salutation, postal address and telephone number. At the time the message is sent, the following data are also stored: date and time.

In this context, no data are passed on to third parties. The data are processed exclusively for the stated purpose – the dispatch of an offer and the telephone contact. The legal basis for processing the data transmitted in the course of sending an email is the implementation of pre-contractual measures or a contract pursuant to Art. 6 (1) lit. b GDPR or your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR.

Your personal data are generally deleted as soon as they are no longer required to achieve the purpose of their collection. The personal data collected for the purpose of requesting an offer are deleted once the offer has been sent and a timely telephone contact with you has either taken place or has been unsuccessful. Continued processing only takes place if it is necessary within the framework of contract initiation and execution or for the fulfilment of resulting contractual purposes.

Contact Form and Contact via Email

If you send us specific enquiries via contact form or email, the information you provide in the enquiry form or your email will be stored by us. Providing an email address is required for contacting you; providing your name and telephone number is voluntary. We will never pass on this data without your consent.

The legal basis for processing the data is our legitimate interest in responding to your enquiry pursuant to Art. 6 (1) lit. f GDPR as well as, where applicable, Art. 6 (1) lit. b GDPR if your enquiry is aimed at concluding a contract. Your data will be deleted after your enquiry has been finally processed, provided there are no statutory retention obligations. In the case of Art. 6 (1) lit. f GDPR, you can object to the processing of your personal data at any time.

Registration

You have the option to register for certain services provided on our website and thus to create a user profile. In the context of registration and account setup, we collect and use the following personal data:

  • Email address

  • First and last name

  • Salutation

  • Postal address

  • Date and time of registration

  • Telephone number

In addition, voluntary information can be provided (e.g. telephone number, etc.). Mandatory fields required for registration are marked as such with an asterisk in the input mask. With your user account, you gain the ability to use further parts of our website and to log into the protected area.

The legal basis for data processing is your consent pursuant to Art. 6 (1) lit. a GDPR or Art. 6 (1) lit. b GDPR insofar as the processing is required for the provision of the requested services. Your data will be deleted once the user account on our website is deleted and provided there are no statutory retention obligations. You can change and/or delete your user account including the data you have provided directly after logging in or by requesting deletion through a corresponding message.

Google Analytics

Our website uses Google Analytics – a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses so-called cookies, which are text files placed on your computer to help analyse how you use the website. The information generated by the cookie about your use of this website is usually transmitted to a server of Google in the USA and stored there.

We use Google Analytics only with IP anonymisation enabled. This means that the user’s IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, thereby excluding any personal reference. Google is certified under the EU–US Privacy Shield, which guarantees compliance with the level of data protection applicable in the European Union.

Processing is carried out pursuant to Art. 6 (1) lit. f GDPR and § 15 (3) German Telemedia Act (TMG) based on our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser in the context of Google Analytics will not be merged with other Google data.

The terms of use of Google Analytics and information on data protection can be accessed via the following links:

You can prevent the storage of cookies by adjusting your browser software accordingly; however, please note that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google as well as the processing of these data by Google by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout?hl=en

Clicking the following link will prevent data collection by Google Analytics by setting an opt-out cookie:

Disable Google Analytics

Information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

Google AdSense

This website uses Google AdSense, a service for integrating advertisements from Google Ireland Limited (“Google”). Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google AdSense uses so-called cookies, text files that are stored on your computer and that allow an analysis of your use of the website. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons allow the evaluation of information such as visitor traffic on these pages.

The information generated by cookies and web beacons regarding the use of this website (including your IP address) and delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored about you.

The storage of AdSense cookies is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

You can prevent the installation of cookies by selecting the appropriate settings in your browser software. However, please note that in this case you may not be able to fully use all functions of this website. You can also prevent the collection of data generated by the cookie relating to your use of the website to Google as well as the processing of these data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

You can also disable the cookie via this link.

Google is certified under the EU–US Privacy Shield, which guarantees compliance with the level of data protection applicable in the European Union.

Further information on Google AdSense can be found in Google’s privacy policy:
https://www.google.com/policies/privacy/

Google Maps

Our website uses the online map service provider Google Maps via an interface. The provider of the map service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is transmitted to a server of Google in the USA and stored there. The provider of this website has no influence on this data transmission.

The use of Google Maps is in the interest of an attractive presentation of our online services and to make it easier to find the addresses we list on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. Google is certified under the Privacy Shield agreement and thereby provides a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Further information on the handling of user data can be found in Google’s privacy policy:
https://www.google.com/intl/en/policies/privacy/

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our website. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

The purpose of reCAPTCHA is to check whether the data entry on our website (e.g. in a contact form) is carried out by a human or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various pieces of information, such as:

  • IP address

  • length of stay of the website visitor on the website

  • user’s mouse movements

The data collected during the analysis are forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place. Data processing is based on Art. 6 (1) lit. f GDPR.

We have a legitimate interest in protecting our website from abusive automated spying and from unwanted, automated submissions (spam).

Google is certified under the EU–US Privacy Shield, which guarantees compliance with the level of data protection applicable in the European Union.

canis lupus GmbH itself does not store personal data from the use of reCAPTCHA. As a general rule, personal data of the data subject are deleted or blocked once the purpose of the storage no longer applies.

Further information on Google reCAPTCHA and Google’s privacy policy can be found under the following links:
https://www.google.com/intl/en/policies/privacy/
https://www.google.com/recaptcha/intro/v3beta.html

YouTube

Our website uses plugins from YouTube, a site operated by Google. The operator of the pages is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.

Further information on the handling of user data can be found in YouTube’s privacy policy at:
https://www.google.com/intl/en/policies/privacy

Data Sharing and Recipients

Your personal data are generally not transmitted to third parties, except in the following cases:

  • if we have explicitly pointed this out in the description of the respective data processing,

  • if you have given us your express consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR,

  • if disclosure pursuant to Art. 6 (1) sentence 1 lit. f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,

  • if there is a legal obligation for disclosure pursuant to Art. 6 (1) sentence 1 lit. c GDPR, or

  • if this is legally permissible and required under Art. 6 (1) sentence 1 lit. b GDPR for the processing of contractual relationships with you.

We also use external service providers for the processing of our services, which we have carefully selected and commissioned in writing, who are bound by our instructions and regularly monitored, and with whom we have concluded processing agreements pursuant to Art. 28 GDPR where necessary. As a rule, these are service providers for web hosting, email dispatch, and maintenance of our IT systems. These service providers do not pass data on to third parties.

Dropshipment

As part of our dropshipment approach, we act exclusively as a processor pursuant to Art. 28 GDPR. Any personal data of a consumer pursuant to § 13 BGB within the logistical supply chain are processed solely for the purpose of service provision and fulfilment of the order. We also undertake to disclose the information required in connection with dropshipment in this privacy policy.

Data Security

In accordance with Art. 32 GDPR, taking into account the state of the art, implementation costs and the nature, scope, circumstances and purposes of processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, we implement appropriate technical and organisational measures to ensure a level of protection appropriate to the risk. For security reasons and to protect the transmission of confidential content, this website uses SSL encryption.

Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective statutory retention periods (e.g. under commercial and tax law). After expiry of the respective period, the corresponding data are routinely deleted. If data are required for the performance of a contract or the initiation of a contract, or if we have a legitimate interest in continued storage, the data are deleted as soon as they are no longer required for these purposes or if you have exercised your right of withdrawal or objection.

Your Rights

The following rights of data subjects apply:

  1. Right of access (Art. 15 GDPR): You have the right to request information about your personal data processed by us. In particular, you can request information on the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if not collected by us, and the existence of automated decision-making including profiling and, where applicable, meaningful information about its details.

  2. Right to rectification (Art. 16 GDPR): You have the right to demand immediate correction of incorrect or completion of your personal data stored by us.

  3. Right to erasure (Art. 17 GDPR): You have the right to request the erasure of your personal data stored by us, unless processing is required to exercise the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.

  4. Right to restriction of processing (Art. 18 GDPR): You have the right to request the restriction of the processing of your personal data if you contest the accuracy of the data, if the processing is unlawful but you oppose deletion, if we no longer need the data but you require them for the establishment, exercise or defence of legal claims, or if you have objected to processing pursuant to Art. 21 GDPR.

  5. Right to data portability (Art. 20 GDPR): You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller.

  6. Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of the federal state of our registered office or that of your usual place of residence or work.

  7. Right to withdraw consent (Art. 7 (3) GDPR): You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of withdrawal, we will immediately delete the data concerned, provided that further processing cannot be based on a legal ground for processing without consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Right to Object

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 (1) sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided there are reasons arising from your particular situation. If the objection relates to the processing of personal data for direct marketing purposes, you have a general right to object without having to state a particular situation.

To exercise your right of withdrawal or objection, simply send an email to service@ecanis.de.

External Links

Social networks (Facebook, Twitter, and Xing) are only integrated on our website as links to the corresponding services. After clicking the embedded text/image link, you will be redirected to the page of the respective provider. Only after redirection is user information transmitted to the respective provider. Information on the handling of your personal data when using these websites can be found in the respective privacy policies of the providers you use.

Reservation of Changes

We reserve the right to adapt or update this privacy policy if necessary, in compliance with applicable data protection regulations. In this way, we can adapt it to current legal requirements and take account of changes to our services, e.g. when introducing new services. The current version applies to your visit.